0545781 20240903202344.020210923235959.9 85104310325 000640532900001 10.1002/mcda.1745 14 s. P cav_un_epca*02905921057-921428234-247Wiley ELECTRE TRI enterprise resource planning maintainability MCDM usability cav_un_auth*0398866 Carpitella Silvia UTIA-B Matematická teorie rozhodování Department of Decision Making Theory MTR MTR IT Ústav teorie informace a automatizace AV ČR, v. v. i. cav_un_auth*0399068 Certa A. IT cav_un_auth*0256480 Izquierdo J. ES cav_un_auth*0399069 La Cascia M. IT http://library.utia.cas.cz/separaty/2021/MTR/carpitella-0545781.pdf https://onlinelibrary.wiley.com/doi/10.1002/mcda.1745?af=R Implementing Enterprise Resource Planning (ERP) systems is currently recognized as a best practice with wide associated possibilities of business improvement for companies. Integrating these kinds of systems with business processes in the most efficient way requires to endeavour as much as possible simplifications for final users, which can be pursued by optimizing crucial software characteristics. The present article proposes a novel Multi-Criteria Decision-Making (MCDM) approach to deal with such an issue. Specifically, the ELECTRE (ELimination Et Choix Traduisant la REalité) TRI technique is suggested to assign ERP modules into predefined and ordered categories according to maintainability and usability, which are useful drivers in evaluating which module of an ERP software should be enhanced with priority. The results prove to have whole beneficial impact on system performance with relation to a case study: improvement evaluations will be identified based on the classes the ERP modules are assigned to by the method. WOS AE 50000 50600 50603 2022 4 RVO:67985556 http://hdl.handle.net/11104/0322772 S 3+4 Article Management A 55 0.508 59.21 2.31 109 Q2 Q4 2021 85104310325 SCOPUS PUBMED 000640532900001 WOS cav_un_epca*0290592 Journal of Multi-Criteria Decision Analysis 1057-9214 1099-1360 Roč. 28 5-6 2021 234 247 Wiley